The Problem
Your IT Team Isn’t Broken. Your Support Structure Is.
Your COO shouldn’t be troubleshooting Salesforce issues. Your CFO shouldn’t be resetting NetSuite roles.
Here’s what’s broken:
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IT is stuck fixing endpoints—while executives manage apps and data
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Cybersecurity alerts go unresolved due to tool sprawl and lack of ownership
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Application issues are outsourced to $250/hr consultants—even for basic support
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Data pipelines break, and no one knows who owns them
The Solution: Pandoblox ONE
A fully managed support desk for IT, security, enterprise applications, and data.
IT Operations
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Endpoint and infrastructure support
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Ticket triage and intelligent routing
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Identity lifecycle + access provisioning
Cybersecurity Support
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Identity-based access control
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Security configuration and alert triage
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Onboarding/offboarding enforcement
Enterprise Apps & Data
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User and role admin for apps like NetSuite, Salesforce, Workday
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Application configuration and basic troubleshooting
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Data pipelines, connectors, and operational reports
Key Features
One SLA for all tickets
Cross-trained staff (not siloed teams)
Issue pattern recognition and automated resolution via AI insights
Implementation in 2–4 weeks—not 6–12 months
What Makes
Pandoblox ONE Different
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One Team: No finger-pointing. No vendor handoffs. One unified ops model.
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One Platform: Streamlined workflows and integrated ticketing—no tool sprawl.
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Full Coverage: We support what others won’t: NetSuite, BI tools, connectors, and more.
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Enterprise-Grade: Built by CIOs and CISOs for businesses that need to scale securely.
What You Get
70–85% of all support tickets resolved internally
30-50%+ reduction in cost
Full support for your enterprise apps without outside consultants
Streamlined compliance support aligned with leading frameworks
Infrastructure + App + Security support in one monthly subscription
Who It’s For
Pandoblox is purpose-built for companies that have outgrown their basic help desk—but aren’t ready to build an internal team of application, security, and data experts.
If you’re juggling multiple SaaS platforms, wrestling with compliance, or leaning too hard on expensive consultants, we can help you scale smarter—with enterprise-grade support at startup speed.
