The Problem
Your IT Team Isn’t Broken. Your Support Structure Is.
“Your COO shouldn’t be troubleshooting Salesforce issues. Your CFO shouldn’t be resetting NetSuite roles. Your IT team wants to help—but your structure won’t let them.”
Here’s what’s broken:
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IT is stuck fixing endpoints—while executives manage apps and data
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Cybersecurity alerts go unresolved due to tool sprawl and lack of ownership
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Application issues are outsourced to $250/hr consultants—even for basic support
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Data pipelines break, and no one knows who owns them
The Solution: The Integrated Service Desk
A fully managed Tier 1–2 support desk for IT, security, enterprise applications, and data.
IT Operations
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Endpoint and infrastructure support
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Ticket triage and intelligent routing
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Identity lifecycle + access provisioning
Cybersecurity Support
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Identity-based access control
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Security configuration and alert triage
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Onboarding/offboarding enforcement
Enterprise Apps & Data
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User and role admin for apps like NetSuite, Salesforce, Workday
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Application configuration and basic troubleshooting
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Data pipelines, connectors, and operational reports
What Makes Pandoblox Different
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One Team: No finger-pointing. No vendor handoffs. One unified ops model.
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One Platform: Streamlined workflows and integrated ticketing—no tool sprawl.
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Full Coverage: We support what others won’t: NetSuite, BI tools, connectors, and more.
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Cost-Efficient: 70–80% of issues resolved in-house without $250/hr consultants.
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Enterprise-Grade: Built by CIOs and CISOs for businesses that need to scale securely.
Go Live in Weeks, Not Quarters
Most platforms take 6–12 months. We deploy in 2–4 weeks with proven workflows and minimal lift from your team.
What This Means For You
70–85% of issues resolved in-house
50%+ reduction in human capital costs
Faster onboarding for tools, teams, and users
Aligned with leading frameworks to reduce audit risk
