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Pandoblox

OKTA Systems Admin - PH

Full Time

About The Role 


The OKTA Systems Administrator drives IT engineering solutions, framework, roadmap, program optimization and process engineering in a high-velocity culture. Analyzes competitive strategies, infrastructure technologies, metrics models, and performance indicators. Contributes to robust and innovative strategic solutions and builds resilient support for next-generation systems to tackle business challenges.


Responsibilities 


In this role you'll get to...

  • experience with OKTA Identity Management and AWS cloud.

  • collaborate with senior leaders on planning (e.g. resourcing, roadmap creation and execution).

  • maintain, enforce, and provide input on processes to ensure infrastructure is maintained to be fault-tolerant, scalable, and reusable.

  • provide support for escalated Service Desk requests.

  • perform under tight timeframes and execute efficient problem solving skills.

  • participate in 24x7 on-call support rotation.

  • learn new technologies quickly and discover how to integrate them with various other system technologies.

  • mentor team members and educates users.

  • manage OKTA SSO, AWS, and other SaaS applications.

  • install, test, tune, maintain, design, and document supporting systems, utility programs, monitoring tools, etc.

  • recommend and implement modifications to the environment; including troubleshooting and replacement of faulty system hardware and software.

  • present status reports and incident trends to the management team.

  • apply a solid grasp of processes and tools utilized for system management, problem reporting, change management, and support tools.

  • work with internal and external technical and non-technical customers to resolve design and implementation issues.

  • work both independently and in a team environment.

  • maintain the integrity and security of servers and systems.

  • maintain system documentation.

  • maintain current knowledge of relevant technologies as assigned.

  • participate in special projects as the need arises.

  • perform other duties as needed by the role.


Requirements 


On day one we'll expect you to...

  • have Bachelor of Science in Computer Science or 8 years in a Systems Administrator role.

  • possess 3 years' experience with cloud technologies such as AWS, OKTA, and Google.

  • be experienced with troubleshooting, project execution, installation, migration, configuration and troubleshooting including but not limited to: Windows Server, DNS, DHCP, file sharing, Active Directory, and Group Policy.

  • be experienced with SSO protocols: such as SAML expressions, OIDC configurations and OAth

  • have solid grasp of network topology and troubleshooting services (DHCP/ DNS/ TCP/ IP).

  • have detailed understanding of technical data architectures

  • be technical proficiency including systems experience, strong troubleshooting and problem-solving skills, and good communication skills.

  • have a fully functional and up-to-date computer with which to perform duties

  • be willing to install next generation end point protection on the computer

  • be willing to install and use a time keeping app while performing duties with the company

  • be a current resident of the Philippines and can perform work from there

  • be willing to work within US Mountain Standard Time business hours (8am-5pm MST)


Nice to have:

  • OKTA Certified Professional certification, AWS Solutions Architect certifications, or ITIL Foundations certification.


Note:

  • This is a remote (work from home) position.

Pandoblox

Careers

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