Pandoblox

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About Pandoblox:

Pandoblox is a global team of digital business builders working together to change the way developers work together and collaborate for business transformations. We focus on culture and transparency making sure that we create environments that bring out our collective brilliance as we build. We've altered our language to ensure that our build intentions are not tainted by marketing and sales efforts focusing on our true nature of building. You'll see the difference the minute you talk to our team and get to know our methodologies.

About the Role:

The Database Manager will support the Salesforce Lead Manager in maintaining and managing Salesforce database and ensuring the integrity of its data. This position will take the lead in conducting fine-grained tasks to improve the functionality and intuitiveness of the database. This role will support a large Development department in their use of Salesforce. The Database Manager will also work with other software systems. This role is a great opportunity for someone who has experience with the backend of Salesforce and wants to focus on data roles.

Responsibilities:

  • Document and maintain consistent procedures for data input to ensure accurate data

  • Create processes for training and onboarding new users to Salesforce

  • Develop strategies for monitoring and maintaining the completeness and accuracy of records

  • Perform routine data integrity tasks, including mass updating contact record fields and mass merging duplicate accounts

  • Analyze and pinpoint sources of data anomalies within Salesforce

  • Maintain and develop user interfaces such as custom fields, workflow and validation rules, and page layouts in Salesforce

  • Supports the Salesforce Lead Manager in a variety of advanced reporting tasks using Salesforce reports, SQL, and Tableau

  • Assist the Salesforce Lead Manager with the maintenance of third-party integrations with Salesforce

  • Work with third party tools to maintain accurate demographic data

  • Maintain users, profiles, and public groups in Salesforce

  • Optimize functionality of databases by staying up to date on future improvements and by researching applications to identify possible areas of innovation

  • Identify opportunities for improvement and make constructive suggestions for change

Requirements:

  • Familiarity with Salesforce Classic to Lightning Migrations

  • Customer data scrubbing and maintenance

  • At least 4 years of experience working with Salesforce, with at least 2 years’ experience as an advanced user or database administrator Skills

  • High level of proficiency in Excel, MS Access, or other data management tools.

  • Attentive to details, and adept at maintaining systems for easy access to information and data

  • Ability to document and communicate technical information to a non-technical audience. Ability to create fields, manage profile administration

  • Solid judgment; critical thinking skills; a sense of teamwork and community; ability to handle multiple tasks and work for several people; highly organized

  • ​​​Must have a fully functional and up to date computer with which to perform duties

  • ​​​Must be willing to install next generation end point protection on the computer​​​​​​​​​​​​​​​​​​​​​​

Salesforce Database Manager

Philippines and Mexico

Full Time

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