Pandoblox

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About Pandoblox:

Pandoblox is a global team of digital business builders working together to change the way developers work together and collaborate for business transformations. We focus on culture and transparency making sure that we create environments that bring out our collective brilliance as we build. We've altered our language to ensure that our build intentions are not tainted by marketing and sales efforts focusing on our true nature of building. You'll see the difference the minute you talk to our team and get to know our methodologies.

About the Role:

This client-facing position is part of our Professional Services Organization. This is a senior position within information technology. The Principal Program Manager provides oversight of all technical operations between the company and the client. In addition, the role advises the client on IT improvement opportunities.

Responsibilities:

Provide oversight for the entire contract

Act as a bridge with the company, your internal IT team, and/or your company executives

Provide the following services on-demand:

Counseling on existing applications, infrastructure, budget, risks, and utilization

Aligning IT with the business to make IT a technology “enabler”

Analysis of current state and long-term strategy to assist in planning for optimized IT operations

Organizational Change Management guidance

Strategy & Road-mapping

Design & Architecture

Assist in IT project prioritization

IT vendor guidance

IT maturity assessment

 

Internal company responsibilities:

Review trending issues for clients and work with the technical team to plan and implement resolutions

Review client goals and develop roadmaps with client stakeholders to achieve them

Review client tools and processes for improvements to streamline customer success activities and services

Serve as a technical point of escalation for given areas of subject matter expertise (networking, virtualization, Windows Server, Cloud etc.)

Requirements:

  • 10+ years of progressive work with at least 3+ years of technical leadership experience

  • Bachelor’s degree required in IT or related field and a master’s degree preferred

  • Experience and strong knowledge in On-Prem and Cloud Networking, Systems, Storage and IT Security

  • Proven experience leading large-scale, cross-organizational, complex enterprise programs or projects utilizing internal and vendor resources

  • Experience in effectively interacting with executives and senior leaders

  • Strong business acumen

  • Exceptional verbal, written, and interpersonal communications skills

  • Comfortable presenting and communicating across all levels of the organization in an effective, situationally appropriate, clear, and high-quality manner

  • Capable of strong individual contribution and influence across non-direct reporting teams

  • Ability to work collaboratively with stakeholders throughout the organization

  • Ability to maintain good judgment in fast-paced, high-stress environments

  • Ability to excel in an ambiguous environment, orchestrating strategic and complex business activity

  • Ability to work independently and deliver results with little supervision; ability to prioritize tasks across multiple projects

  • Willing to work on-site 

Principal Program Manager

Irvine

Full Time/Part Time

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