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Enterprise Architect
The Enterprise Architect will be in charge of creating, designing, and maintaining projects for clients. Resolve technical issues and ensure that the technical designs are correctly incorporated.

In this role you'll get to...

  • Deliver onsite, remote and dedicated support services to customers to promote health in their IT environments

  • Provide leadership to the client in supporting the development and execution of Microsoft roadmaps and service strategies

  • Facilitate discovery sessions, surface and analyze customer business requirements and align it with Microsoft capabilities

  • Provide Microsoft consultation by maintaining a thorough understanding of existing and emerging Microsoft and related core technologies

  • Backing technical and program teams to interpret requirements into solution designs and impact partners to draw an approach towards desired results

  • Provide hands on technical support for the design, construction, configuration, and maintenance of all Microsoft Tenants

  • Develop accurate engineering documentation including design plans, implementation guides, knowledge guides, and standard operating procedures

  • Contribute to the field engineering practice as a member of the worldwide steering committee

  • Lead workshops and proactive services

  • Support SharePoint migration for partner organizations

  • Support integrated archiving and backup solutions to meet high availability, as well as security and legal requirements for the organization

  • Support Project Managers in providing technical and programmatic leadership

  • Assist in training end-users during all upgrade phases

A day in the life

Must haves

On day one we'll expect you to...

  • Minimum 5 years experience with Microsoft technologies

  • Passion for technology with 10 years of technical experience

  • Preferably with significant experience in the same role

  • Has Microsoft certifications (not required, but a huge plus)

  • Experience with the integration of Office 365 with 3rd party security and application tools

  • Strong communication skills and experience partnering with senior IT and Program leadership

  • Self-starter and has the ability to work independently and in a collaborative team environment

  • Excellent people skills with the ability to handle difficult personnel situations

  • Strong written and verbal communication skills

  • Excellent organizational and project management skills

  • Strong customer service/client facing skills

  • Strong troubleshooting skills

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