Pandoblox

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About Pandoblox:

Pandoblox is a global team of digital business builders working together to change the way developers work together and collaborate for business transformations. We focus on culture and transparency making sure that we create environments that bring out our collective brilliance as we build. We've altered our language to ensure that our build intentions are not tainted by marketing and sales efforts focusing on our true nature of building. You'll see the difference the minute you talk to our team and get to know our methodologies.

About the Role:

The Customer Master Data Analyst is responsible for working with clients to clean and validate their customer data.   It is important to understand the structure of the customer records including parent-child relationships across customer record types and related fields.  The Customer Master Data Analyst performs root cause analysis and recommends additional validation rules and or process changes to prevent data integrity issues in the future.

Responsibilities:

  • Identify data cleansing issues and develop a plan with the data management team business to clean the data

  • Perform data deduplication, research, and identify the correct customer records

  • Partner with the Salesforce administration team to upload corrected records and delete incorrect records

  • Create reports with the list of records that need the customer to review and recommend the correct attributes

  • Develop stack rank or Pareto reports for the most frequently identified issues

  • Identify data standardization opportunities at KDP and develop plans to present and implement plans for new data standards

  • Documents the recommended set up and maintenance of the customer records

  • Identifies and categorizes active, inactive, and discontinued records and responsible for updating records

  • Other adhoc task as needed by the role

Requirements:

  • Excellent attention to detail, accuracy, quality, and strong organizational skills

  • Experience with customer record cleanup and maintenance

  • Understanding of a customer master structure and related records

  • Experience with a variety of audit techniques to check data integrity

  • Ability to work with Business Data providers to communicate recommendations to remediate data integrity issues

  • Strong problem-solving skills, analysis both quantitative and qualitative

  • Ability to manage multiple tasks and meet challenging deadlines

  • Strong computer skills, Advanced Excel, Microsoft Access or other Database tools

  • Proficient in Microsoft Outlook

  • Excellent written, verbal, and interpersonal communication skills

  • Demonstrated ability to use experience and judgment to plan and accomplish goals

  • Ability to get along with others, be punctual, and follow instructions

  • Experience in a data related organization is  preferred

  • Experience with customer master data in a data warehouse or is preferred

  • Experience with Salesforce customer data is preferred 

  • Have a fully functional and up-to-date computer with which to perform duties

  • Willing to install next generation end point protection on the computer

  • Currently residing in the Philippines or Mexico

  • Willing to work in US Pacific time zone (11pm to 8am Philippine time, if DST)

  • This is a fully remote work​​​​​

Customer Master Data Analyst

Philippines and Mexico

Full Time/Part Time

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